Privacy Policy

01 — Data We Collect

We collect information in two primary ways: data you provide to us directly, and data gathered automatically through your use of our platform.

• Account & contact information — including your name, business name, email address, and billing details when you sign up or subscribe to our services.
• Website data — such as your domain, target keywords, and search performance metrics that you share with us to facilitate our AI SEO and GEO services.
• Support communications — any messages, queries, or feedback you submit through our contact forms or support channels.
• Usage data — pages visited, features accessed, session duration, and similar analytics gathered automatically as you navigate our platform.
• Device & technical data — IP address, browser type, operating system, and referral source, collected through standard web technologies.

02 — How We Use Your Data

We use the information we collect strictly to deliver, improve, and support the services you have signed up for. Specifically, we may use your data to:

• Set up, manage, and personalise your RankMeFirst.ai account and SEO dashboard.
• Power our AI models to generate keyword insights, content recommendations, and ranking strategies tailored to your business.
• Respond to support requests, troubleshoot issues, and communicate important service updates.
• Send you relevant communications including onboarding guidance, feature announcements, and promotional offers, with your consent where required.
• Analyse aggregated usage patterns to improve platform performance and develop new features.
• Meet our legal and regulatory obligations where applicable.

We will never use your data for purposes beyond those described here without first obtaining your explicit consent.

03 — Data Security

We take the protection of your personal information seriously. Our platform is built with multiple layers of security to safeguard your data, including:

• Encrypted data transmission via HTTPS/TLS across all parts of our platform.
• Secure, access-controlled storage environments with limited staff access on a need-to-know basis.
• Regular security reviews and vulnerability assessments of our systems and third-party integrations.
• Strict internal data handling policies and training for all team members.

While we apply industry-standard practices, please be aware that no method of electronic transmission or storage is entirely foolproof. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorised access to your account.

04 — Third-Party Sharing

We do not sell or rent your personally identifiable information to any third party. We may share limited data only with trusted service providers who help us operate our platform, and only under strict confidentiality agreements.

• Service providers — third parties engaged solely to support our operations, bound by contract to handle your data only as directed by us.
• Legal requirements — we may disclose information if required to comply with applicable law, court order, or government request.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you in advance should this occur.

In all cases, third parties we work with are carefully vetted and held to the same data protection standards that we uphold ourselves.

05 — Cookies & Tracking

Our website uses cookies to remember your preferences, keep your session active, and help us understand how visitors engage with our platform.

• Essential cookies — required for core functionality such as logging in and maintaining your session. These cannot be disabled without affecting your experience.
• Analytics cookies — help us measure traffic patterns and identify areas for improvement. Data collected is anonymised and aggregated.
• Preference cookies — remember your settings and display preferences between visits.

You can manage or disable non-essential cookies at any time through your browser settings. Note that doing so may affect how certain parts of our platform function.

06 — Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to any overriding legal obligations.
• Withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
• Lodge a complaint with your local data protection authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details at the bottom of this page. We aim to respond to all requests within 30 days.

07 — Policy Updates

As our services evolve and regulations change, we may need to update this Privacy Policy from time to time. When we do, the revised version will be published on this page with an updated effective date.

For changes that materially affect how we handle your data, we will provide a more prominent notice such as an in-platform notification or an email to the address on your account. We encourage you to review this page periodically to stay informed.

Continuing to use RankMeFirst.ai after a policy update constitutes your acceptance of the revised terms.

08 — Contact Us

Have a question about this Privacy Policy, want to exercise your data rights, or just need to talk to a real person? Please reach out:

Email: info@rankmefirst.ai

We typically respond within one business day.